A free service protects merchants from bad customers—both malicious and foolish—saving time, frustration, and money. Ecommerce merchants love customers and love providing good customer service. It is at the industry’s heart. But some customers are not so loveable and knowing who they are before you do business with them is a great luxury.
Enter BadCustomer, a [...]
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Many small ecommerce businesses are one-to-five person shops whose income is derived solely from their websites. As the ecommerce world evolves and becomes more sophisticated, however, success for these smaller merchants has become more challenging.
Through the past year, certainly a harrowing one economically, we have seen quite a few smaller site owners thrive. We have [...]
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Practical eCommerce asks industry insiders each month to share a great, innovative idea that could help an ecommerce company. Here’s what ten of them had to say for the October 2009 installment.
The Power of Product Reviews
“Use the power of product reviews and motivate your team to do their best work. Instruct your employees to route [...]
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If you are going to sell more than one downloadable product over the Internet, you need to have a digital shopping cart that not only protects your downloads from thieves but gives your customers the ability to purchase several products at one time. In this article, I’m going to share with you three major reasons [...]
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Everybody understands how a business that accepts credit cards is appreciated by customers. Basically, it’s all for shopping convenience. Nearly everybody uses their cards these days when shopping. Credit gives consumers all the leeway they need so they could manage their finances according to the most comfortable ways they can. Although they can always pay [...]
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With the rising interest in e-commerce, electronic payment techniques have exploded in number. The most popular way is payment by credit card, probably because of its simplicity. The user just enters the relevant numbers, the merchant gets these validated and payment has been made. For extra security, the communication between user and merchant should be [...]
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